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 I have been at this a long time! 20 years in fact. I have had a lot of fun over the years and had my share of recognition when this medium ...

Showing posts with label selling items online. Show all posts
Showing posts with label selling items online. Show all posts

Con-nun-drum - Selling on ArtFire

I am asking for advice -

Selling on ArtFire -

I am torn.

In there past there has been a lot of quabbling over selling hand made - selling supplies - and selling commercial items 'as handmade' on ArtFire. (the latter is just plain hair-ass-ee)

I try to buy supplies from Art Fire - supporting the local small business person when I can. I have supplies to sell as well. After reading a lot of the back and forth on the community board about 'artists' vs. 'suppliers' I pulled mine down.

I pulled them thinking, I don't need to be selling supplies with my art. Let my art be distinct and the showcase of that account - I need to have a separate account for the supplies.

Now I have all of these supplies (inherited them when I bought a healing crystal/tumbled stone bizness) and where am I going to sell them?

What would you do?

Would you go ahead and add them to your ArtFire page and sell them along with your art?
Would you create a separate account to sell supplies on?

Help me Obi-Wan
You're my only hope!

Safety Tip: Know where your product is!

Over the past two years I have had items up on etsy, olx, ecrater, craigslist, ebay, artfire, estia, marketplace, and my own web site(i am sure I am missing a few) trying to find the right place to sell my wares.

After working out the kinks here and there - I have settled on my own site and ArtFire. They seem to work best for me. Moving forward I put all of my efforts into these two sites, marketing and social networking.

To my surprise I got an email saying I had a payment. What could it be. I clicked the link and had made a sale from ecrater! I had completely forgot about that site and all the product I had left up there! I immediately pulled all of it down and checked the item that sold. (I was hoping it would be something that I just happened to have left over - no such luck)

Welp, I'm an idiot!

I emailed the buyer and let them know, I am an idiot, and offered them a similar design and a pair of earrings for the same price. If they didn't like it, obviously I would have refunded the money. I didn't want to quit that quickly. I wanted the customer to have something - obviously they wanted it, they bought it right, and I felt if I would have immediately refunded the money, I would have lost a customer forever.

I was thrilled to hear back from the customer saying they would take the substitution and thanked me for my consideration. Even if they would have turned down the substitution, I would have sent the earrings as a 'Sorry I am an idiot' offering.

So tomorrow I will be shipping off a new bracelet with a complimentary pair of earrings and hopefully keep a happy customer!

So don't do like me!
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